Automarine (UK) Limited - Our terms
1. These terms.
1.1 What these terms cover. These are the terms and conditions on which we supply products to you, whether these are goods and/or services.
1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please notify us.
1.3 Are you a business customer or a consumer? In some areas you will have different rights under these terms depending on whether you are a business or consumer. You are a consumer if:
You are an individual.
You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
Provisions specific to consumers only are in italic and those specific to businesses only are in bold.
1.4 If you are a business customer this is our entire agreement with you. If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms. You shall have no claim for innocent or negligent misrepresentation based on any statement in this agreement. 2. Information about us and how to contact us.
2.1 Who we are. We are Automarine (UK) Limited a company registered in England and Wales. Our company registration number is 03599798 and our registered office is at Units 1 & 2 Blackhill Road West, Holton Heath Trading Park, Poole, Dorset, England BH16 6LE. Our registered VAT number is 675 7104 20. Our EORI number is 675710420000.
2.2 How to contact us. You can contact us by telephoning our customer service team on 01202 625580 or by writing to us at office@automarineuk.com or Units 1 & 2 Blackhill Road West, Holton Heath Trading Park, Poole, Dorset, England BH16 6LE.
2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your communication.
2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
3. Our contract with you.
3.1 Quotations/Estimates. A quotation or estimate given by us for the supply of products shall not constitute an offer. A quotation or estimate shall only be valid for a period of 30 days from its date of issue.
3.2 How we will accept your order. To accept our quotation or estimate you will need to place an order in writing. The contract between us will then come into existence on the earliest of either of the following:
(a) we receive your written instructions following our quotation or estimate; or
(b) having issued you with a pro forma for payment we receive the requested payment from you in full.
3.3 If we cannot accept your order. If we are unable to accept your order, we will inform you of this by contacting you by your preferred method of communication. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.
3.4 What happens if a deposit invoice is not paid. If you are required to pay a deposit prior to us providing the goods and/or services and you do not pay the deposit invoice within 14 days of the date of the invoice, we reserve the right to cancel your order.
4. Our products
4.1 Products may vary slightly from their pictures. The images of products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display or print of the colours accurately reflects the colour of the products. Your product may vary slightly from those images. Although we have made every effort to be as accurate as possible, because our products are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website may have a tolerance and if so, this will be specified in your order..
4.2 Making sure details in your order are accurate. You are responsible for ensuring that the details you give in your order, including any measurements or other specifications for products made to order, are correct.
5. Your rights to make changes If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
6. Our rights to make changes.
6.1 Changes to bespoke products. We will not make any changes to bespoke products without first obtaining your prior approval. In the event that we contact you for this purpose, please ensure that you comply with your obligations under clause 7.11 in providing information/approval to us.
6.2 Minor changes to non-bespoke products. We may change the product:
(a) to reflect changes in relevant laws and regulatory requirements, for example health and safety laws; and
(b) to implement minor technical adjustments and improvements. These changes will not affect your use of the product.
6.3 More significant changes to the products and these terms. In addition, we may make changes to these terms or the product, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund for any products paid for but not received.
7. Providing the products.
7.1 Delivery costs. The costs of delivery will be agreed with you during the order process..
7.2 When we will provide the products. During the order process we will let you know an estimated time of when we will provide the products to you.
7.3 Export contracts. We are responsible for arranging delivery of the product to the port of export, clearing the product for export and ensuring the product is loaded on board the vessel, on a Cost, Insurance & Freight (CIF) basis. You are responsible for:
(a) obtaining, at your own cost, such import licences and other consents in relation to the product as are required from time to time and, if required by us, you shall make those licences and consents available to us prior to the relevant shipment;
(b) any cost resulting from or in connection with the clearing of the product on arrival at their named port/airport; and
(c) any costs resulting from or in connection with demurrage and/or detention of the product, including but not limited to return shipping of product to us, or destruction of the product.
7.4 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of a delay of more than 3 months you may contact us to end the contract and receive a refund for any products you have paid for but not received.
7.5 Collection by you. If you have asked to collect the products from our premises, we will arrange a suitable time for collection with you.
7.6 If your delivery address is not accessible when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted, we will contact you informing you of how to rearrange delivery or collect the products from a local depot.
7.7 If you do not re-arrange delivery. If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 10.1(c) will apply.
7.8 If you do not allow us access to provide services. If you do not allow us access to your property to perform the services as arranged (and you do not have a good reason for this) we may charge you additional costs incurred by us as a result. If, despite our reasonable efforts, we are unable to contact you or re-arrange access to your property we may end the contract and clause 10.1(d) will apply.
7.9 When you become responsible for the goods. A product which is goods will be your responsibility from the time we deliver the product to the address you gave us or you arrange collection from us.
7.10 When you own goods. You own a product which is goods once we have received payment in full.
7.11 What will happen if you do not give required information to us. We may need certain information from you so that we can supply the products to you, for example, designs, measurements and quantity. We may contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 10.1(b) will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
7.12 Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:
(a) deal with technical problems or make minor technical changes;
(b) update the product to reflect changes in relevant laws and regulatory requirements;
(c) make changes to the product as requested by you or notified by us to you (see clause 6).
7.13 Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. If we have to suspend a product for longer than 3 months you may contact us to end the contract and: (a) in the case of services or a non-bespoke product, we will refund any sums you have paid in advance for the product; and
(b) in the case of a bespoke product, we will refund you any sums paid in advance for such part of the works not yet completed in relation to that product.
7.14 We may also suspend supply of the products if you do not pay. If you do not pay us any sums due when you are supposed to (see clause 14.4) and you still do not make payment within 7 days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. We will not suspend the products where you dispute the unpaid invoice (see clause 14.7). As well as suspending the products we can also charge you interest on your overdue payments (see clause 14.6).
8. Your rights to end the contract You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, when you decide to end the contract and whether you are a consumer or business customer:
(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 12 if you are a consumer and clause 13 if you are a business;
(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 8.2;
(c) If you are a consumer and have just changed your mind about the product, see clause 8.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
(d) In all other cases (if we are not at fault and you are not a consumer exercising your right to change your mind), see clause 8.6.
8.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and:
(i) in the case of services or a non-bespoke product, we will refund any sums for those products not yet provided; and
(ii) in the case of a bespoke product, we will refund you any sums paid in advance for such part of the works not yet completed in relation to that product.
The reasons are:
(a) we have told you about an upcoming change to the product or these terms which you do not agree to (see clause 6.3);
(b) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
(c) there is a risk that supply of the products may be significantly delayed because of events outside our control;
(d) we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 3 months; or
(e) you have a legal right to end the contract because of something we have done wrong.
8.3 Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013). If you are a consumer then for most non-bespoke products bought over the phone, by exchange of emails or where we have attended your premises to conclude a contract, you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
8.4 When consumers do not have a right to change their minds? Your right as a consumer to change your mind does not apply in respect of:
(a) any products which are bespoke, i.e. are produced using a particular, unique specification provided by you, such that if you chose to cancel the contract, we would be left with a product which could not easily be sold elsewhere;
(b) services, once these have been completed, even if the cancellation period is still running;
(c) products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them; and
(d) any products which become mixed inseparably with other items after their delivery.
8.5 How long do consumers have to change their minds? If you are a consumer how long you have to change your mind depends on what you have ordered and how it is delivered.
(a) Have you bought services (for example, lacquering services)? If so, you have 14 days after the day we confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
(b) Have you bought non-bespoke goods (for example, non-bespoke door fittings)? If so, you have 14 days after the day you (or someone you nominate) receives the goods, unless our goods are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery.
8.6 Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you are not a consumer who has a right to change their mind (see clause 8.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you are not a consumer who has changed their mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for non-bespoke products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the net costs we will incur as a result of your ending the contract.
9. How to end the contract with us (including if you are a consumer who has changed their mind) 9.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:
(a) Phone or email. Telephone us on 01202 625580 or by writing to us office@automarineuk.com. Please provide your name, postal address, details of the order and, where available, your phone number and email address.
(b) By post. Fill in the form at the end of this document and post it to us at the address on the form. Or simply write to us at that address, including details of what you bought, when you ordered or received it and your name and address.
9.2 Returning non-bespoke products after ending the contract. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us by whichever method we direct. You must either post them back to us at Automarine (UK) Limited, Units 1 & 2 Blackhill Road West, Holton Heath Trading Park, Poole, Dorset, England BH16 6LE or allow us to collect them from you. If you are a consumer exercising your right to change your mind (see clause 8.3) you must send off the goods within 14 days of telling us you wish to end the contract.
9.3 We do not accept the cost for return unless authorised and agreed in advance by a Director. Where you are a consumer exercising your right to change your mind with reference to clause 8.3 you must pay the costs of return.
9.4 What we charge for collection. If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.
9.5 How we will refund you. If you are entitled to a refund we will refund you by using the method you used for payment. However, we may make deductions from the refund, as described below. 9.6 When we may make deduction from refunds if you are a consumer exercising your right to change your mind. If you are exercising your right to change your mind under clause 8.3:
(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option..
(c) Where the product is a service, we may deduct from any refund an amount which is proportionate to what has already been supplied, in comparison with the full coverage of the contract.
9.7 When your refund will be made. We will make any refunds due to you as soon as possible, provided that you provide the necessary bank details required for us to make the refund. If you are a consumer exercising your right to change your mind then your refund will be made within 28 days of us receiving or collecting, and accepting the return of, the product. For information about how to return a product to us, see clause 9.2.
9.8 When we may withhold a refund. Save in the case of any refund due under clauses 6.3, 7.4 and 7.13, where you have placed an order for multiple products and some but not all of those products are cancelled, any deposits or advance payments made in respect of the cancelled products will be held by us and offset against the sums due from you on completion of the products which are processed and completed.
10. Our rights to end the contract We may end the contract if you break it.
10.1 We may end the contract for a product at any time by writing to you if:
(a) you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
(b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example, details relating to quantity or specification; (c) you do not, within a reasonable time, allow us to deliver the products to you or collect them from us;
(d) you do not, within a reasonable time, allow us access to your premises to supply the services; (e) you do not co-operate with us in all material respects relating to the supply of products by us to you; or
(f) you do not obtain, at your own cost, such import licences and other consents in relation to the Products as are required from time to time and, having been requested to do so, fail to make those licences and consents available to us prior to the relevant shipment.
10.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 10.1 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
10.3 We may withdraw the non-bespoke product. We may write to you to let you know that we are going to stop providing the product. We will let you know as soon as possible in advance of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided.
11. If there is a problem with the product.
How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can telephone us on 01202 625580 or by writing to us at office@automarineuk.com or Automarine (UK) Limited, Units 1 & 2 Blackhill Road West, Holton Heath Trading Park, Poole, Dorset, England BH16 6LE.
12. Your rights in respect of defective products if you are a consumer.
12.1 If you are a consumer we are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the products. Nothing in these terms will affect your legal rights.
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
If your product is goods, for example a non-bespoke door fitting, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following: a) Up to 30 days: if your goods are faulty, then you can get an immediate refund. b) Up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases. c) Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back. If your product is services, for example lacquering services, the Consumer Rights Act 2015 says: a) You can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it. b) If you haven't agreed a price beforehand, what you're asked to pay must be reasonable. c) If you haven't agreed a time beforehand, it must be carried out within a reasonable time.
12.2 Your obligation to return rejected products. If you wish to exercise your legal rights to reject non bespoke products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. Please telephone us on 01202 625580 or email us at office@automarineuk.com for a return authorisation. 13. Your rights in respect of defective products if you are a business.
13.1 If you are a business customer we warrant that on delivery any products which are goods shall: (a) conform in all material respects with their description and any relevant specification given at the time of order;
(b) be free from material defects and workmanship;
(c) be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
(d) be fit for any purpose held out by us.
13.2 Subject to clause 13.3, if:
(a) you give us notice in writing within a reasonable time of discovery that a product does not comply with the warranty set out in clause 13.1;
(b) we are given a reasonable opportunity of examining such product; and
(c) you return such product to us, we shall, at our option, repair or replace the defective product, or refund the price of the defective product in full, including at the Director’s discretion any costs of returning the goods to us.
13.3 We will not be liable for a product's failure to comply with the warranty in clause 13.1 if:
(a) you make any further use of such product after giving a notice in accordance with clause 13.2(a);
(b) the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;
(c) the defect arises as a result of us following any drawing, design or specification supplied by you;
(d) you alter or repair the product without our written consent; or
(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions.
13.4 Except as provided in this clause 13, we shall have no liability to you in respect of a product's failure to comply with the warranty set out in clause 13.1.
13.5 These terms shall apply to any repaired or replacement products supplied by us under clause 13.2.
14. Price and payment.
14.1 Where to find the price for the product. The price of the product (which excludes VAT unless otherwise agreed) will be the price indicated when you place your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 14.3 for what happens if we discover an error in the price of the product you order.
14.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
14.3 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order.
14.4 When you must pay and how you must pay. We accept payment by bank transfer or cheque. When you must pay depends on what has been agreed in the ordering process:
(a) If we have requested a pre-payment, you must pay the required amount in cleared funds before (in the case of goods) we dispatch the products or you collect them from us, or (in the case of services) we have rendered the services, whichever is applicable.
(b) If we have agreed for payment or part payment to be made after the goods and/or services have been delivered/collected, we will invoice you for the balance of the price and you must pay each invoice within 30 calendar days after the date of the invoice.
14.5 Our right of set-off if you are a business customer. If you are a business customer you must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
14.6 We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of The Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
14.7 What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.
15 Our responsibility for loss or damage suffered by you if you are a consumer.
15.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
15.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products as summarised at clause 12.1; and for defective products under the Consumer Protection Act 1987.
15.3 We are not liable for business losses. If you are a consumer we only supply the products to you for domestic and private use. If you use the products for any commercial, business or re-sale purpose our liability to you will be limited as set out in clause 16.
16. Our responsibility for loss or damage suffered by you if you are a business.
16.1 Nothing in these terms shall limit or exclude our liability for:
(a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
(d) defective products under the Consumer Protection Act 1987.
16.2 Except to the extent expressly stated in clause 13.1 all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.
16.3 Subject to clause 16.1:
(a) we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
(b) our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for the products forming part of the order in question.
17. How we may use your personal information.
17.1 How we will use your personal information. We will only use your personal information as set out in our Privacy Policy.
18. Intellectual property rights.
18.1 For the purpose of this clause, intellectual property rights shall mean patents, rights to inventions, copyright and related rights, trade marks and service marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
18.2 All intellectual property rights in or arising out of or in connection with the products (other than intellectual property rights in any materials provided by you) shall be owned by us.
18.3 To the extent that the products are to be manufactured in accordance with a specification supplied by you, you shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) suffered or incurred by us in connection with any claim made against us for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with our use of the specification.
19. Other important terms.
19.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this.
19.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
19.3 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
19.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
19.5 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
19.6 Which laws apply to this contract and where you may bring legal proceedings if you are a consumer. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
19.7 Which laws apply to this contract and where you may bring legal proceedings if you are a business. If you are a business, any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
Original May 2019 amended email May 2025.
Schedule 1 Cancellation Form for consumer customers.
(Complete and return this form only if you wish to withdraw from the contract)
To: Automarine (UK) Limited, Units 1&2 Blackhill Road West, Holton Heath Trading Park, Poole, Dorset, England BH16 6LE.
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on date [*]
Received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate
© Crown copyright 2013
Marketing Consents
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Automarine (UK) Limited
Units 1 and 2, Blackhill Road West, Holton Heath Trading Park, Poole, Dorset BH16 6LE
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